Holiday Inn Express Warwick - Stratford-upon-Avon, an IHG Hotel
Отзывы гостей
We've stayed at this hotel many times as it's convenient for visiting family and friends. It's always spotlessly clean, and the staff are welcoming and friendly. There is reasonable bar food and a comfortable lounge area. The breakfasts are usually good, but on this visit, I thought the quality was not good, eg, apples that looke unappetising,oranges that needed peeling and a berry medley, which can be a bit sour. The hot food was very good but The hotel has been fully booked for weeks, I heard, and I think there are staffing issues, and everyone seemed very stressed compared with a recent previous visit before the school holiday. Maybe Holiday Inn Express needs to pay for a few more staff or managers to smooth out these minor hiccups.
Jane
август 2024 г.
The hotel is dog friendly which was great for us! The bar seating was right by the restaurant which made it easy for breakfast because the dog couldn’t go in to the restaurant. The beds were quite comfy. WiFi was excellent too!
Katy
январь 2025 г.
Nice and spacious room, good lighting, clean and comfortable, lovely reception team and not a bad location at all. Nice breakfast overall apart from the juice options which were obviously diluted with water but not a disaster.
Sarunas
август 2024 г.
Location was good. Had macdonalds next to the hotel which was great for the kids. Staff was really friendly and helpful. Room space was OK for a family of 4. Kids had space to move around. There's a fee to pay to park your car. You can pay from the tablet style screen at reception. Its £5 untill the following morning and you get a discount code from the receptionist. Dove hand soap and body shampoo was provided in the bathroom which was great as we tented to use that brand. Breakfast was good, had good choices.
Nabha
август 2024 г.
Breakfast was varied and great value but swamped at peak times. Staff working hard to keep up but tables insufficient as was parking
Aidan
август 2024 г.
The staff were all exceptional, really friendly, excellent customer service skills at any time of the day or night. It was so refreshing to have a cheery hello and a polite how was your day, no matter what time of the day or night. The "team effort" was visible too, right from the maintenance man to the duty manager. This was our first time staying with you (we usually stay with a rival company (the "purple one") but you'd been recommended and we were not disappointed. We really appreciated that as one of us has a disability we were able to register our car and so if there wasn't a designated disabled parking space, it still meant that I could be dropped off at the door and then park using the blue badge in one of the many other spaces available.
Julie
апрель 2024 г.
Great location. Good, clean, comfortable room. Friendly staff with easy check in and departure. Plenty of parking - this was a busy weekend due to the concert at the castle which we attended. Friends staying at other hotels such as Premier Inn had reported major parking issues which is never a good start to a trip. McDonalds on site. We never used it for food or drinks though a good thing to have next door. I did however use their fast chargers for my car before the journey home.
Andrew
июль 2024 г.
Lovely food, great English breakfast with a good variety of food on offer, although North American spouse would have liked to have seen pancakes. Special applause for the breakfast sausages and the coffee. Super friendly staff, who furnished us liberally with extra teabags and milk, chatting happily as they did so. Very appreciative of the air con and free WiFi. Everything worked. Everything was clean - like other chain hotels. Also, very quiet, which is important to me as I am easily woken, so for once I had a good night's sleep.
Geoffrey
июль 2024 г.
Booked the hotel because we were attending a gig at Warwick Castle nearby. The location is superb, just a four minute drive away. The bed was comfy and clean, and the parking was discounted. The staff were really friendly and helpful too. The bar was open late and the prices weren't too bad. The included breakfast was great too. Would definitely recommend and stay here again if in the area. There's also a McDonald's next door if that's your thing.
Louise
июль 2024 г.
Met all our requirements whilst travelling with two dogs, accommodated us with downstairs room, little goody bag for the dogs was presented to us Food was self service and very good, lots of seating to eat, dogs allowed in seating area nearer to reception which worked for us rather than having to leave them in the car
Andrew
июнь 2024 г.
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